1. Colours
We have made every effort to display the colors of our products on the website as accurately as possible. However, as the actual colors you see may vary depending on your monitor settings, we cannot guarantee that your monitor's display of any color will be entirely accurate.
2. No guarantee or warranty on Colour and embroidery Please be advised that we use handloom fabric, and the color fastness may vary from batch to batch. We recommend dry cleaning the bag for this reason, in addition to the delicate hand embroidery. It is important to note that there is no warranty for the embroidery material, including color fastness.
3. Cancellations by The Customer
You may cancel your order or certain items within your order before we bill and ship the items. Please note that Rangloom Indiee Crafts does not accept returns or exchanges of gift vouchers, as well as any made-to-order or altered merchandise.
4.Returns & Exchange
Rangloom Indiee Crafts is dedicated to ensuring that every transaction on our website is seamless. We uphold the highest quality standards in delivering our products.
As a policy, we do not offer returns or exchanges for products delivered in perfect condition as per the order placed.
If, by any chance, your merchandise arrives damaged, kindly email a photo to rangloom.indieecrafts@gmail.
Please note that no refunds will be issued in the following situations:
1. Wrong or incomplete shipping address provided by the customer.
2. Two failed delivery attempts by our shipping agency.
3. Package refused by the recipient.
We do not have a refund policy. However, in the rare event of a manufacturing defect, we will gladly exchange the item for you within 15 days of purchase.
Shipping & Deliveries
We endeavor to dispatch your goods promptly. Typically, it takes us about 5 business days to ship goods from our warehouses across India. However, for orders exceeding 5 pieces or items currently under production, processing may take longer. In such cases, we will keep you updated via email or WhatsApp.
Additional shipping charges will be applied as per actuals.
Standard shipping terms apply for non prepaid orders
All orders will be delivered to the address provided at the time of purchase. If any modifications are required, please notify us via email at rangloom.indieecrafts@gmail.
If, for any reason, we are unable to fulfill or deliver your entire order, the entire order amount, including shipping charges, will be refunded. However, if only a portion of the order is cancelled or undeliverable due to any reason, shipping charges will not be refunded.
For international deliveries, kindly contact us via email at rangloom.indieecrafts@gmail.